Operations and Customer Support Executive - Leading Sports Platform

Alera Technologies

Nagpur, Maharashtra, India

Other Full-time On-site ₹0 - Not specified

Posted May 01, 2026 225 views

Job Details

Sport

Other

Job Type

Full-time

Work Arrangement

On-site

Location

Nagpur, Maharashtra

Experience Required

3-5 years

Salary Range

Not specified

Education Level

Positions Available

Application Deadline

June 30, 2026

Job Description

We are hiring an Operation and Customer Support Executive to manage daily operations of a sports portal and support sports companies in posting and managing their requirements. Ensure smooth platform usage and excellent client experience.

Responsibilities

•⁠ Manage day-to-day operations of the platform.
•⁠ Coordinate with clients.
•⁠ Handle client communication and provide timely support.
•⁠ Resolve client queries and maintain strong relationships.
•⁠ Monitor platform activity and improve operational efficiency.
•⁠ Work closely with internal teams for seamless execution.

Required Skills

3–5 years of experience in operations customer service Client management: Strong communication and interpersonal skills Ability to manage multiple clients and tasks efficiently Problem-solving mindset with attention to detail Experience with online platforms or marketplaces is a plus Interest in sports industry is an added advantage